In a bid to ensure a more secure online gaming environment, CasinoReviews, a premier online casino review platform, has implemented an Alternative Dispute Resolution (ADR) service.
A formalized complaint management system has been devised to bolster player protection.
The ADR service from CasinoReviews empowers players to address concerns outside of the courtroom, utilizing a dispute resolution mechanism where the decisions made carry legal weight.
Notably, CasinoReviews possesses the capability to issue binding judgments for nearly 250 casinos licensed by the Malta Gaming Authority (MGA) that actively engage in the ADR service.
Duncan Garvie, the representative of CasinoReviews, remarked, “CasinoReviews is designed to be the advocate for players, and our commitment is unwavering in placing their interests first. The introduction of our ADR service underscores our dedication to player protection in 2024 and beyond”.
“This initiative is more than just a service; it’s an integral part of our mission to enhance the safety and enjoyment of online casinos. We believe in championing consumers, and when combined with our meticulous review process, our ADR service represents a significant stride towards a more transparent and accountable iGaming industry”.
“With the comprehensive ADR service, CasinoReviews will have the authority to issue legally binding rulings, further solidifying our role as a champion for users and a leader in consumer protection”.
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