The Dutch gambling regulator, Kansspelautoriteit (KSA), has issued a notice to TOTO Online BV following an investigation that identified breaches of the country’s Money Laundering and Terrorism Financing (Prevention) Act (Wwft).
TOTO Online operates in the Dutch online gambling market under the brands TOTO and Winnitt, and is part of the Dutch state lottery, Nederlandse Loterij.
In its statement on 24 December, KSA explained that the notice was issued due to the operator’s “failure to comply with ongoing monitoring of business relationships and related transactions” following initial customer due diligence.
The regulator also noted that the operator “did not adequately document the reasons why new facts or events did not lead to a revision of client risk levels, as well as the justification for the control measures applied.” In addition, procedures for verifying the source of player funds were deemed insufficient.
Despite the identified shortcomings, KSA acknowledged that TOTO Online cooperated during the investigation, and that some issues had been resolved even before the notice was issued.
At the same time, the operator has been given a six-month period to address the remaining violations, after which KSA will conduct a re-inspection of the company’s operations.
Wwft Compliance Issues
Last month, SCGO Limited received a warning from KSA regarding the operations of VBET in the Netherlands. This followed an investigation conducted in April 2025, which identified shortcomings in Wwft compliance.
The KSA review found that VBET “does not fully implement a company-wide risk assessment” and “lacks clear insight into significant identified risks and version control of documents.”
As a result, the Financial Supervision Authority was unable to assess how the identified risks were managed, how effective the implemented control measures were, and whether these risks remain current.
Other areas requiring improvement included:
- Monitoring player transactions,
- Aligning established policies and procedures,
- Recording the risk profile in client files.
KSA also noted that VBET cooperated throughout the investigation and has developed a plan to address the identified deficiencies. A SCGO spokesperson emphasized that the operator is committed to maintaining the safest possible operating environment in the Netherlands.
“VBET fully supports the licensing objectives of the Netherlands and remains committed to working proactively with the KSA to ensure the safest possible operating environment,” said a SCGO spokesperson.
“The matters identified during the review have already been addressed and we used this process as an opportunity to further strengthen our compliance and operational framework as a whole.
“We are confident that the measures implemented will fully satisfy the KSA’s expectations and reinforce our long-term commitment to responsible and compliant operations.
“VBET appreciates the constructive and cooperative engagement from the KSA throughout the investigation, as reflected in the acknowledgement that we worked proactively on a recovery plan.”
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