{"id":10915,"date":"2025-09-26T09:42:57","date_gmt":"2025-09-26T08:42:57","guid":{"rendered":"https:\/\/sbceurasia.com\/en\/?p=10915"},"modified":"2025-09-26T09:43:01","modified_gmt":"2025-09-26T08:43:01","slug":"superbet-pays-out-e30m-to-players-after-glitch","status":"publish","type":"post","link":"https:\/\/sbceurasia.com\/en\/2025\/09\/26\/superbet-pays-out-e30m-to-players-after-glitch\/","title":{"rendered":"Superbet Pays Out \u20ac30m to Players After Glitch"},"content":{"rendered":"\n<p><strong>Superbet<\/strong> has paid <strong>\u20ac30m<\/strong> to Romanian customers who were initially denied winnings due to a technical error in a slot.<\/p>\n\n\n\n<p>According to Romanian media, players exploited a bug in <strong>Playtech\u2019s<\/strong> <strong>Fire Blaze Red Wizard<\/strong>, which for several hours guaranteed a win on every spin. Word spread quickly across gambling forums, and more than<strong> 7,500 accounts <\/strong>began playing the slot, amassing tens of millions of euros in winnings before Superbet discovered the error.<\/p>\n\n\n\n<p>The operator froze player accounts, sparking concerns that payouts could be cancelled under the industry\u2019s standard <strong>\u201cmalfunction voids all play\u201d<\/strong> rule. However, Superbet later unblocked the accounts and informed customers that all winnings would be paid out.<\/p>\n\n\n\n<p>In its message to customers, Superbet wrote: \u201cWe are known as the betting and casino operator that pays out every win, regardless of the amount. As those who accept all bets and any stake on games. And we don\u2019t want that to change.\u201d&nbsp;<\/p>\n\n\n\n<p>The volte-face will sting. <strong>ProSport Romania<\/strong> reported that the glitch cost the company more than \u20ac30m in just a few hours. <strong>SBC<\/strong> believes that this is the largest single-largest technical payout recorded in European gambling.&nbsp;<\/p>\n\n\n\n<p>Superbet said its decision to honour all winnings was driven by a need to protect brand trust and safeguard its image in Romania\u2019s gambling market &#8211; even at the cost of colossal short-term financial damage.&nbsp;<\/p>\n\n\n\n<p>Reaching out to SBC with a more detailed statement, Superbet explained: \u201cWe announced this week that we are fully honouring payments of over \u20ac30 million, generated by an incident whose causes are currently being analysed together with our partners. \u201cIn this context, our company has remained consistent with its vision of always doing what is right for our customers. Therefore, we have decided to honour all payments resulting from this situation. By choosing to honour these payments, we demonstrate our commitment to a culture and brand built on customer trust.\u201d&nbsp;<\/p>\n\n\n\n<p>Responding to the incident in Romania, Playtech has strongly refuted suggestions that its software was at fault.&nbsp;<\/p>\n\n\n\n<p>A company statement to SBC detailed: \u201cWe confirm that there are no malfunctions or gameplay issues with this or any other Playtech slot. Playtech games are operating as normal, and any reported concerns are unrelated to Playtech game functionality.\u201d&nbsp;<\/p>\n\n\n\n<p>The group champions its home market status, having been founded in 2008 by Romanian tech entrepreneur <strong>Sacha Dr\u0103gic<\/strong> and subsequently growing into one of the nation\u2019s leading technology firms and employers.&nbsp;<\/p>\n\n\n\n<p>2025 is a transformative year for its business, Dr\u0103gic, and new CEO <strong>Jimmy Maymann<\/strong>, secured a \u20ac1.3bn funding agreement with US private equity giant Blackstone to fuel international expansion, built on the hyper-localised strategy that made Superbet Romania\u2019s dominant online gambling group.<\/p>\n\n\n\n<p>Don&#8217;t forget to subscribe to our <a href=\"https:\/\/t.me\/sbceurasia\">Telegram channel<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Superbet has paid \u20ac30m to Romanian customers who were initially denied winnings due to a technical error in a slot. According to Romanian media, players exploited a bug in Playtech\u2019s Fire Blaze Red Wizard, which for several hours guaranteed a win on every spin. Word spread quickly across gambling forums, and more than 7,500 accounts [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":10916,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[5,1,564],"tags":[14098,5793,686,14097,121],"class_list":["post-10915","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gambling","category-news","category-slider","tag-fire-blaze-red-wizard","tag-jimmy-maymann","tag-playtech","tag-sacha-dragic-2","tag-superbet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Superbet Pays Out \u20ac30m to Players After Glitch - SBC EURASIA EN<\/title>\n<meta name=\"description\" content=\"Superbet has paid \u20ac30m to Romanian customers who were initially denied winnings due to a technical error in a slot.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sbceurasia.com\/en\/2025\/09\/26\/superbet-pays-out-e30m-to-players-after-glitch\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Superbet Pays Out \u20ac30m to Players After Glitch - 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