Today, technology plays an important role that isn’t even up for discussion. In essence, there are no other roles within the gaming industry, or anywhere else for that matter. The only question that remains is how quickly results can be achieved and the quality of service provided.<\/p>\n\n\n\n
The SBC Summit Tbilisi 2024<\/strong>, which starts in just a month, will also include a focus on technology. SBC Eurasia <\/em>met with Rafael Kobalyan<\/strong>, the head of technology at Vbet, <\/strong> and discussed the main trends in the industry. Kobalyan himself will be a speaker on TechFuel: Role of Technology in Market Development<\/em> panel at the SBC Summit Tbilisi. <\/p>\n\n\n\n \u2013 First of all, can you tell us a little bit about what your role at Vbet involves?<\/strong><\/p>\n\n\n\n \u2013 <\/strong>My department is primarily responsible for improving user experience. With new products and services, we give them the technology remote control. We also assist the business with previously identified solutions and monitor quality.<\/p>\n\n\n\n \u2013 What do you anticipate are the top technology trends in 2024?<\/strong><\/p>\n\n\n\n \u2013 Without a doubt, it is the implementation of personalization systems and AI. Personalization is now a must-have in almost every sphere of activity; in gaming, it allows players to receive an instant response to their queries without wasting time searching.<\/p>\n\n\n\n \u2013 What are some of the biggest technological challenges and innovations that the betting industry faces today in our region, and how are you addressing them? <\/strong><\/p>\n\n\n\n \u2013 Users frequently underestimate the role of AI in their daily lives, not realizing how much technology simplifies it. Humans are still learning how to interact with artificial intelligence, assuming that it is easier to understand a “live” person. It is our goal to train AI so that users are completely unaware they are interacting with a bot.<\/p>\n\n\n\n